shipping policy

Order Shipment Confirmation

  • What You’ll Receive: An email with a tracking number and a link to monitor your shipment.
  • Tracking Access: Enter the provided tracking number below to check the latest shipment status.

Tracking Update Timeline

  • Initial Notice: Allow a window of 1 to 3 working days for the tracking details to be updated following a shipment notification.

Estimated Order Arrival

  • Shipping Method: We utilize ePacket for global shipping.
  • Processing Timeframe: Orders are typically processed within 2-5 business days.
  • Delivery Estimate: Expect delivery within 10 to 15 business days after dispatch.
  • Holiday Considerations: Delivery times might be affected during holiday periods.

Special Note on Order Delivery

  • Multiple Shipments: Orders may be divided into several shipments.
  • Additional Tracking: Each shipment will have its own tracking number, and you’ll be informed accordingly.

Chuang Zhi Trade Limited
ROOM D5, 5/F KING YIP FACTORY BUILDING NO.59 KING YIP ST KWUN TONG KL
Email: contact@cu-designer.com
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